September 28, 2018 - HYNES - Physicians Conference
According to the American Medical Association, disruptive behavior by a physician is defined as verbal or physical conduct that negatively affects patient care. This is often manifest as personal conduct that impedes the ability of the healthcare team to work together effectively. A survey by the American College of Physician Executives found that over 70% of physicians interviewed see disruptive behavior monthly and 10% see it daily. Tolerating inappropriate behavior can increase the likelihood your practice will be sued or that a charge will be filed with the Equal Employment Opportunity Commission (EEOC). This talk will describe disruptive behavior in physicians from the OMOC and AAO Ethics Committee archives and describe lessons learned.